Proud to Power Extraordinary Causes
Last year, our customers inspired over 120,000 supporters
to rally behind meaningful causes.
Here’s how they did it.
Last year, our customers inspired 120,000+ supporters to join worthy causes.
Our BiddingForGood community has raised over $600M for schools and nonprofits.
Over 31,000 organizations have trusted FrontStream to power their fundraising.
Customer Stories
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For more than 35 years, Medfield Coalition for Public Education (MCPE) has empowered Medfield, Massachusetts’ five public schools with the funds they need to go beyond the basics. From innovative classroom technology to cultural enrichment to health and wellness projects, MCPE’s community-driven fundraising ensures every student has access to opportunities that inspire curiosity, creativity, and growth.
The Challenge
When MCPE prepared to bring back their signature Fall Ball Gala after a five-year hiatus, they faced a new set of hurdles:
- A rotating board meant much of the institutional memory from past galas was gone
- Limited tools like Eventbrite weren’t flexible enough to handle ticketing, auctions, and donor engagement in one place
- They needed a streamlined system to manage donor records, event logistics, and payments
- Guest experience was paramount, including fast check-ins, easy bidding, and inspiring giving throughout the night
$ 10,000Raised in Minutes
$ 6,500Top Auction Bid
The Solution
MCPE partnered with FrontStream, giving them the technology and hands-on support to ensure success:
- Integrated Platform: Ticket sales, donor data, and auctions managed all in one place
- Mobile Bidding: Guests could bid on items in real time from their phones, with live totals projected on a big screen
- Live Giving: A live donation ask added $10,000+ in minutes
- Onsite Support Team: Four FrontStream staff handled ticketing and technical support, freeing board members to focus on guests
- Top-Tier Customer Service: Ongoing support from FrontStream staff in the lead-up made setup easy for a team of volunteers, not tech experts
“Having four FrontStream team members onsite to manage ticket sales and technical support was huge. It let us focus on connecting with our community.”
Danielle Tata
Vice President, MCPE
The Results
Despite having 200 fewer guests than their last gala, MCPE raised $20,000 more for Medfield schools.
- Exceeded their paddle-up goal, raising $10,000+ in minutes
- Top auction item sold for over $6,500
- Guests engaged in live bidding wars while seeing real-time fundraising progress
- Smooth guest experience with no long lines, thanks to mobile ticketing and checkout
- Board members had the freedom to focus on mission and guest engagement, not logistic
How Medfield Coalition for Public Education Raised $20,000 More with 200 Fewer Guests
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After David Rabotnick was diagnosed with Parkinson’s disease, he discovered that performing magic card tricks wasn’t just a hobby — it was a form of therapy. Inspired to turn his passion into purpose, David founded Slow Motion Magic to raise awareness and funds for Parkinson’s research.
Each year, the organization hosts its signature event, Conjuring for a Cure, blending wonder, entertainment, and community spirit to support life-changing research. What began as a personal mission has grown into a beloved annual tradition, drawing supporters who share the goal of finding a cure.
The Challenge
In 2023, the team was juggling online ticket sales, in-person ticket sales, merchandise, cash donations, and online donations.
Tracking all of this meant digging through several files, managing manual mailing lists, and spending hours on repetitive tasks like printing thank-you letters. The process left David exhausted, often working into the early morning hours before the event, and scrambling to finish materials just before guests arrived.

The Solution
In 2024, Slow Motion Magic moved everything into FrontStream to simplify their fundraising with:
- One platform for all revenue streams: Every ticket, donation, and merchandise sale was processed through FrontStream, with direct links from their website.
- Automated donor thank-yous: Donors instantly received acknowledgment letters, eliminating the need for manual printing and mailing.
- Centralized data for outreach: Mailing lists were generated directly in the platform, making it easy to reach supporters without piecing together information from multiple files.
The Results
With every revenue stream consolidated in FrontStream, David no longer had to juggle multiple systems or spend hours on manual tasks. Donors could easily purchase tickets, give online, or support the event in other ways — and David could send them directly to the website instead of collecting cash or paper forms on the fly.
The time saved meant David could:
- Spend more time guiding volunteers and strengthening the team
- Increase outreach to businesses for donations and raffle prizes
- Plan ahead without the late-night scramble
- Even attend his son’s Halloween party the night before the show
Most importantly, the streamlined process allowed Slow Motion Magic to focus more energy on its mission: raising funds for Parkinson’s research more effectively than ever before.
“It was our best year for fundraising and the easiest show I’ve ever put on. I finally had the time to focus on what really matters — our mission.”
David Rabotnick
President
The FrontStream Advantage: More Time, Bigger Impact
- Consolidation reduces chaos: Managing all ticket sales, donations, and merchandise in one platform means no lost data, no duplicate work, and a clear picture of fundraising progress at all times.
- Automation saves hours: Instant donor thank-you letters freed up David’s schedule, replacing hours of manual printing, folding, stamping, and mailing.
- Better planning = better fundraising: Without last-minute scrambling, the team could focus on outreach, solicitation, and building strong volunteer support.
- Make giving easy for supporters: Instead of chasing down cash or paper ticket orders, David could simply direct anyone, even a chance encounter at the grocery store, to the event website.
- Technology supports mission impact: The streamlined process meant more time and energy went toward raising funds for Parkinson’s research, the heart of Slow Motion Magic’s mission.
- Work-life balance matters: By easing the workload, David gained the freedom to be present for personal moments.
How Slow Motion Magic Reduced Admin Chaos
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After stepping into the role of auction chair for the New York/New Jersey Marriott Hotels Business Council’s Annual Golf Classic, Rebecca Waite quickly turned a new responsibility into a personal mission. Drawing on a lifetime of community service and relationship building, she embraced the challenge of growing the event’s silent auction to benefit Children’s Miracle Network Hospitals.
The New York/New Jersey Marriott Hotels Business Council Charity Golf Tournament has raised critical funds for Children’s Miracle Network Hospitals for more than a decade. The event blends competitive golf, community spirit, and a robust silent auction to make an impact for children and families in need.
Each year, the tournament brings together golfers, business leaders, and supporters for a day of competition and generosity — and under Rebecca’s leadership, the auction has become a major driver of fundraising success, blending local energy with the power of a nationwide online audience to make a greater impact for children and families in need.
With the support of FrontStream fundraising platform and the BiddingForGood community, Rebecca streamlined auction management, reached bidders nationwide, and maximized participation both on and off the golf course.
125bidders came from the BiddingForGood community
$ 35,000of winning bids were from supporters outside the immediate event audience
The Challenge
When Rebecca Waite first became the auction chair for the Council’s charity golf tournament benefiting Children’s Miracle Network Hospitals, she brought a deep background in community service — but also faced the challenge of single-handedly running a large, high-stakes auction.
The event combined an in-person golf tournament with an online silent auction. Managing prize procurement, setting starting bids, promoting the auction, and handling bidder questions was a huge undertaking. On top of that, Rebecca wanted to make the experience simple and seamless for golfers and online bidders alike, without the old headaches of paper bid sheets, last-minute item additions, or shipping confusion.
The Solution
Rebecca turned to FrontStream’s BiddingForGood platform to simplify and scale the auction:
- Strategic Item Procurement: Rebecca set a personal goal of securing 62 prizes, leaning on her network, LinkedIn connections, and thoughtful personal outreach to secure a mix of certificates, sports memorabilia, and travel packages.
- Optimized Auction Setup: Rebecca used BiddingForGood’s built-in tools to set starting bids and bid increments, ensuring strong participation from the start.
- Expanded Reach: Rebecca opened the auction two weeks prior to the event, promoted it via email and social media to tap into networks far beyond the golfers in attendance.
- BiddingForGood Community: Rebecca leveraged BiddingForGood’s 4.4 million philanthropic shoppers, who accounted for $35,000 of the winning bids.
- On-Site Support: FrontStream staff attended the event to register bidders, send targeted text alerts, and keep auction energy high during the tournament.
“I couldn’t do it without the BiddingForGood community. They really turned out for this, and I’m fortunate to have them.”
Rebecca Waite
Auction Chair
The Results
Rebecca exceeded her auction goal by 20%, bringing in $42,000 in auction revenue — her personal best.
- 125 bidders came directly from the BiddingForGood community.
- $35,000 of winning bids were from supporters outside the immediate event audience.
- Auction promotion and the extended two-week bidding window attracted participation from across the United States.
- Complimentary shipping on prizes and clear prize descriptions improved bidder satisfaction and reduced questions.
Learn how Rebecca curated a diverse range of auction items that appealed to various price points. Watch the Webcast >
NY/NJ Marriott Hotels Business Council Raised $42k for Children’s Miracle Network Hospitals
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Founded to meet the immediate needs of children facing abuse, abandonment, or neglect, Lowcountry Orphan Relief (LOR) provides emergency care kits with clothing, toiletries, school supplies, books, and comfort items. Serving nearly 50 schools in the Charleston area, LOR supports children during times of crisis, and works to connect them with supportive, lasting care.
The Challenge
While LOR’s mission was strong and community support steady, the small nonprofit team faced two big hurdles with their annual gala:
- Cumbersome, manual processes for check-in, bidding, and checkout left guests frustrated in prior years.
- Limited supporter data meant they couldn’t easily segment or engage attendees after the event.
Executive Director Sarah Wallace and Community Outreach & Events Manager Stephanie Mermott needed a way to run the event more smoothly, create a better guest experience, and capture detailed data they could use year-round.
The Solution
The LOR team implemented FrontStream to modernize their gala and auction:
- Mobile Bidding & Digital Auction: LOR transitioned both live and silent auctions to mobile, allowing for text bid alerts, instant outbid notifications, and real-time engagement tracking.
- Streamlined Check-In & Checkout: They eliminated long lines by collecting payment info at registration and delivering won items directly to tables.
- Integrated CRM: LOR automatically captured attendee and bidder information — including purchase history and interests — into FrontStream's CRM for future campaigns.
- Creative Fundraising: They introduced a “Backpack Auction” in the live program, where guests sponsored $50 backpacks for children in care. The fast-paced appeal raised $30,000 in just five minutes!
- Data-Driven Planning: LOR used past bidding data to tailor auction items to attendee preferences for future events.
“The ease of having all event and donor data in one place was a game-changer. FrontStream let us focus on our guests, not the logistics.”
Stephanie Mermott
The FrontStream Advantage: More Time, Bigger Impact
With FrontStream, LOR has one platform for event management, auction tools, payments, and CRM. Together we're delivering:
- A better guest experience – No long lines, instant bidding, and seamless checkout left guests feeling cared for.
- Data you can act on – Every bid, donation, and interaction flowed directly into LOR’s CRM for year-round engagement.
- Flexible fundraising formats – Ability to mix mobile bidding with creative live appeals like the backpack auction.
- Room to grow – Scalable tools support LOR’s future events alongside the gala.
How FrontStream Helped Lowcountry Orphan Relief Focus on Gala Guests, Not Logistics
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BrightStar Care® is known for providing compassionate, high-quality home care, assisted living, and staffing services across the United States. As the organization grew, so did the complexity of managing payments efficiently—until they partnered with FrontStream.
The Challenge: Two Platforms, Too Much Hassle
Before working with FrontStream, BrightStar Care used two separate platforms to handle ACH and credit card payments. This setup not only complicated accounting and administration, it also delayed credit card funding by more than two days. With more than 400 locations on the horizon, they needed a better solution — something scalable, simple, and fast.
BrightStar Care was looking to:
- Consolidate payment vendors
- Extend favorable rates to all franchisees
- Offer more flexible family and private payment options
- And reduce administrative overhead
260,000transactions processed each year
400locations across 40 states
The Solution: One Platform, Full Support
FrontStream provided a single, unified platform that met BrightStar Care’s needs across the board:
- 24-hour credit card funding
- One login and one statement for both ACH and credit cards
- Compliant surcharging approved by Visa, Mastercard, and others
- Embedded, secure payment forms
- Dedicated account managers
- PCI Level-1 certification for top-tier security
“In today’s market, it’s imperative to offer as many methods of payment as possible. FrontStream allows us to accept multiple credit cards, verify authorizations, and capture accounting data and settlements all in one place. Having a team that values collaboration is rare and extremely important.”
Brooke Freshcorn
of BrightStar Care Colorado Springs
The Results: Scalable Growth with Speed and Simplicity
Since partnering with FrontStream in 2010, BrightStar Care has grown to more than 400 locations across 40 states. In just the past year, FrontStream processed 260,000 transactions on their behalf—while delivering credit card funding in under 24 hours.
For BrightStar Care, simplifying payments wasn't just about convenience—it was about enabling growth, empowering franchises, and ensuring families have flexible, secure ways to pay for care.
FrontStream makes payments easy, secure, and built for scale.
Whether you're supporting patients, donors, or customers — FrontStream helps you focus less on admin and more on impact. Get a tour of FrontStream Payments >
How BrightStar Care Scaled and Streamlined Payments with FrontStream
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Rise Above Violence serves the rural community of Archuleta County, Colorado, providing crisis intervention, advocacy, and education to individuals affected by domestic violence and sexual assault. With the help of grants, donations, fundraising efforts and volunteers, Rise Above Violence provides immediate crisis intervention, 24 hours a day, by an advocate trained to listen and provide support. The organization helps nearly 400 survivors each year.
The Challenge
As a small nonprofit with a big mission, Rise Above Violence needed a fundraising solution that could do more—more flexibility, more customization, and more support for the variety of events and campaigns they run throughout the year. From Art Above Violence to Domestic Violence Awareness Month, they wanted a platform that could match their creativity and engage their rural community.
50 %of Their Donors Cover the Donation Fees
25 %of Monthly Donors Come Back and Increase Their Donation by 5–10x
“What I love about FrontStream is that it helps with all aspects of our fundraising efforts. We have access to all our event and fundraising information in one platform, which gives us more time to focus on the survivors and our community.”
Ashley
Outreach and Evaluation Coordinator at Rise Above Violence
Why It Worked
With limited staff and resources, having a platform that took care of the fundraising infrastructure made a meaningful difference. Rise Above Violence could create campaigns that reflected their mission, activate community support, and generate real financial impact—without stretching their team thin.
Ashley includes multiple giving options on her donation and campaign pages, including Donor Covers the Fee, which 50% of donors opt for.
In 2019, Rise Above Violence created a monthly giving campaign. For just $10/month, donors can cover the price of a crisis call. The campaign ensures a support crisis worker is available 24 hours a day, 365 days a year. 25% of the monthly donors later increased their donation by 5–10x!
Ashley and her team continue to create unique fundraising events, including an annual push-up challenge and art show. FrontStream is proud to help Rise Above Violence simplify fundraising and engage donors.
To learn more about the organization and to donate to Rise Above Violence, click here.
Rise Above Violence Brings Monthly Donors Back
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Bay Laurel Elementary is a public K-5 school in California that has worked with FrontStream since 2012. And every year they run an auction with FrontStream's BiddingForGood community, helping them "reach a whole new group of people beyond our parents.” Finding a way to draw in new supporters made a huge difference in how much Bay Laurel Elementary was able to raise.
Opening up their auction to our community of 4.4 million cause-minded bidders has expanded their base of supporters. The BiddingForGood community helped raise almost a third of the funds brought in by their online auction again this year. “Even if no one at our school donated or participated, we would still make money and make a difference.”
$ 41,020Raised with BiddingForGood
1/3of Bids from BiddingForGood.com Shoppers
"BiddingForGood gave us a whole new group of people beyond our parents.”
Bay Laurel Elementary
BiddingForGood expands auction catalogue possibilities.
Before using BiddingForGood, getting items was the most difficult part for Bay Laurel. BiddingForGood’s Instant Items gave Bay Laurel the opportunity to add items to their catalogue that they otherwise might not have been able to source.
Furthermore, the school “showcased” the most valuable and popular auction items on their homepage.
Bay Laurel also created exclusive school items in their online auction, including “Storytime with the Principal” and “Librarian for the Day”. These “Bay Laurel Exclusives” sold for over $7,000 total. BiddingForGood allows them to continuously invite new supporters to their auction while still allowing the school community to have its own unique pool of exclusive items to bid on.
Bay Laurel Elementary Raised $41,020 in Their First Auction
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Based out of Arvada, Colorado, Golden Retriever Rescue of the Rockies was founded in 1996 to help rescue, rehab and place unwanted, abandoned or surrendered Golden Retrievers into loving forever homes. They rehome approximately 300 Golden Retrievers annually .
Not only does the nonprofit provide new homes for the Goldens, but they also work to educate the public on the importance of researching dog breeds and breeders before purchasing a pet. This outreach works to hopefully prevent dogs being abandoned at shelters.
Additionally, the nonprofit runs a special program called Golden Angel. Judi Servoss, the president of Golden Retriever Rescue, explains its impact: “The Golden Angel program helps Golden Retrievers in need of extraordinary medical care. Some Goldens require special medications, treatments or surgeries for acute or chronic conditions resulting from birth defects, accidents or disease, such as hip dysplasia, heart problems, allergies, heartworm, orthopedic problems, eye diseases, or infections. Others may need significant behavioral rehab or socialization due to abuse or neglect, before they can be adopted.
300Golden Retrievers Placed In New Homes Annually
6000Dog Adopted Since GRRR Was Founded
"FrontStream saves us an enormous amount of time, by allowing us to better analyze our donor data."
Judi Servoss,
President, Golden Retriever Rescue
Because these Golden Angels need veterinary care, Golden Retriever Rescue relies on donations to help offset expenses. In 2017 alone, they spent $154,000 on vet care for these special dogs, and they use FrontStream's donor management tools to help organize and view their data.
“Thanks to better data analysis, we added a new Colorado Western Slope fundraising event to our calendar because we discovered a strong geographic pocket of interest that we had not previously addressed.”
Additionally, FrontStream helped Golden Retriever Rescue use targeting to more carefully focus their community-based appeals. “This has resulted in engaging more people, helping to create a localized community and raise more money based on a specific appeal. We believe the increased focus has really helped."
FrontStream Helps Golden Retriever Rescue of the Rockies "Save an Enormous Amount of Time"
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Girls Inc. of New Hampshire's is dedicated to inspiring girls to be strong, smart, and bold. Through legislative advocacy and research-based programming, the organization equips girls to navigate gender, economic, and social barriers.
An annual in-person gala is critical to Girls Inc.'s fundraising — but managing it efficiently was a challenge, particularly in 2020 when they had to pivot to a fully virtual event. With the help of FrontStream, Girls Inc. was able to quickly move the event online, incorporate social media campaigns, live stream on Facebook and YouTube, and host an online auction. Girls Inc. gained the attention of thousands of supporters and raised over $175,000.
$ 175,000Raised with the Help of FrontStream
87 %of Costs Were Saved By Transitioning to a Virtual Event
The virtual gala helped Girls Inc. increase donations and trim expenses. The overall cost of the virtual gala was just 13% of the in-person event, thanks to savings on the venue, food and beverage, signage, and postage.
With the success of their 2020 virtual gala, the nonprofit can now host fully virtual or hybrid events. Girls Inc. of New Hampshire continues to inspire girls and create engaging events to help raise awareness for all the good they do.
Girls Inc. of New Hampshire Raised $175,000 with FrontStream
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Jacksonville Humane Society provides care, comfort and compassion to abandoned and orphaned shelter animals. The organization also provides animal training classes, low-cost veterinary care, spay/neuter assistance, and more services to help animals and pet owners in the community.
Jacksonville Humane Society uses FrontStream campaign pages to increase their online donations and awareness. And they host an auction every April, a revenue-saver in 2020 when the organization's annual fundraiser – The Mutt March – had to be completely virtual.
$ 25,371Raised with FrontStream Campaign Pages
$ 10,421Raised through BiddingForGood Online Auctions
The Mutt March traditionally includes a dog walk, silent auction, and a community festival for participants and sponsors.But in 2020, they pivoted to a Facebook Live parade of dogs. They encouraged participants to take their dogs for socially-distanced walks, cuddle their cats, and post photos with the hashtag #muttmarch on social media.
After the virtual walk, they hosted another Facebook Live to tease an online auction on FrontStream's BiddingForGood community. They even auctioned a roll of toilet paper for $250!

In total, the online auction brought in $10,421. And despite going virtual with just one week's notice, they didn't receive a single refund request.
Jacksonville Humane Society Went Virtual with 1 Week's Notice
“FrontStream goes above and beyond for clients. Having a team that values collaboration is rare and extremely important.”
Brooke Freshcorn
BrightStar Care Colorado Springs
Simplify Fundraising
Over 31,000 nonprofits & schools have trusted FrontStream to power their galas, peer-to-peer events, charity auctions, and online fundraisers.
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