GiftWorks Cloud Support & Services

Supporting the Good you do

Full access to all the system help you need, whether you’re just starting or need a refresher.

Unlimited phone & email support

Call or email support to get the help you need. 

Knowledge Base

Search our Knowledge Base by keyword for handy “how to” guides and videos.

Dedicated customer success manager

Receive help and support from a committed management employee.

Import Services

GiftWorks comes with built-in import tools that allow you to import your fundraising information into GiftWorks. We also have an import video series and guide that can help make it easy to move your data!

Some organizations find it helpful or more efficient to let us help you accomplish your import with our Custom Import Service. An experienced data conversion expert will analyze your data and provide a no-obligation quote within 3-5 business days and then when you’re ready, we’ll guide the process of getting your information into GiftWorks.