Exciting Leadership Changes at FrontStream

As an important member of the Help Good Happen community, we want to celebrate an important leadership change with you. 

Effective May 1st,  we will say goodbye to our CEO, Paul Plaia, as he embarks on a new opportunity. Paul has set an empowering foundation, backed by a vision, for how we accelerate helping good happen. And while we will miss working with him daily, we know that we will continue to build on the great foundation we have all set together.  

Over the last few years, nonprofits have raised over $225M  in donations for their causes through:  



Embracing change fosters new possibilities, and we are thrilled to announce the promotion of our CFO, Matt Murphy, to CEO.

For the last three years, Matt has worked side by side with Paul and the entire leadership team to set the foundation for profitable growth that will enable us to continue to invest in our solutions, so you have the best tools to hit your fundraising goals.



Helping Even More Good Happen 

We are dedicated to bringing regular updates to our digital solutions and have averaged one release a week across our “For Good” Ecosystem during Paul’s tenure. Some of the highlights include:  

  • Created an  embeddable donation button that keeps donors on your nonprofit website to reduce giving friction and increase trust. 
  • Relaunched and invested in our nonprofit CRM module to better acquire and engage supporters and volunteers. 
  • Doubled down on our onsite support to reduce the day-of-event stress and act as an extension to your team. 
  • Added the risk-free auction marketplace to help event organizers seamlessly secure consignment items for auctions. 
  • Livestream options compatible with YouTube, Facebook, and Twitch. 
  • Developed year-round, evergreen workplace giving options, so employees have the flexibility to update their pledge and designations throughout the year. 
  • Simplified the workplace giving pledge process for nonprofits working with corporate partners to raise funds with employees, as well as companies that want to empower employees to give to causes they care about. 
  • Included new and updated payment options for how you can collect and receive funds and updates to our credit card validation process to reduce declined credit cards.

As we flip the page to the next FrontStream chapter, our mission and strategy are unwavering. We will continue to:  

  1. Bring you fresh fundraising ideas 
  2. Release new product enhancements
  3. Advance the ways you can raise money for your cause  

Here  are a few areas we are excited to preview with you:  

  •  **Available now** In-person payment terminals: Perfect for raising more at events with tap-to-give donations, collecting entry and registration fees, and selling merchandise and raffle tickets. 
  • **Recently published** How to Build a Monthly Giving Program: A guide packed with advice for launching a monthly giving program. 
  • ‘Cover the fee’ requirements for donors: Set any event to require supporters to cover transaction fees. (Today, Panorama allows you to turn on ‘cover the fee’ as optional; soon you’ll have the option to make it mandatory.) 
  • Expanded Text-to-give functionality: Acquire and engage supporters on new channels across more campaign types. 
  • BiddingForGood UI enhancements: Continuing the improvements to the user experience for your supporters, as well as the 1.7M philanthropic shoppers in the community that have combined to help raise nearly $600M for charitable causes and schools.   

Our team of fundraising experts is here to help you raise more, whether you need help creating an event or campaign, collecting payments securely, setting a fundraising calendar, or onsite and remote support.

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