How BrightStar Care Scaled and Streamlined Payments with FrontStream

Written by FrontStream | Jul 30, 2025 3:17:23 PM

BrightStar Care® is known for providing compassionate, high-quality home care, assisted living, and staffing services across the United States. As the organization grew, so did the complexity of managing payments efficiently—until they partnered with FrontStream.

The Challenge: Two Platforms, Too Much Hassle

Before working with FrontStream, BrightStar Care used two separate platforms to handle ACH and credit card payments. This setup not only complicated accounting and administration, it also delayed credit card funding by more than two days. With more than 400 locations on the horizon, they needed a better solution — something scalable, simple, and fast.

BrightStar Care was looking to:

Consolidate payment vendors
Extend favorable rates to all franchisees
Offer more flexible family and private payment options
And reduce administrative overhead

View full post